Towards Defining a Quality Reference Framework for MOOCs

Katerina Riviou, Christian M. Stracke and Marcus Specht

Welten Institute – Research Centre for Learning, Teaching and Technology, Open University of the Netherlands

Currently there is much attention for Open Education solutions and namely Massive Open Online Courses (MOOCs) as an alternative way to provide education to the mass. However, their quality is often criticized in relation to their design, organization and the high numbers of students (up to 97%) that are not finalising courses. For this purpose, an alternative approach to quality development of Open Education solutions is developed in the research that focuses the quality of Open Education solutions and their delivery and that takes into account motivation, intentions and strategy of both parties: the open education designers and providers and the learners themselves. Our further aim is to develop and assess quality indicators and evaluate their significance and usability. After the comparison of the different available approaches and frameworks a quality reference framework will be designed for Open Education after the comparison of the different available approaches/frameworks, that will be specialized in the area of MOOCs. Final aim is the definition of a process for measuring quality, the documentation of specific indicators and tools to be used (pre-/post- survey, interviews, learning analytics tools) for measuring quality, taking under consideration the aspect of all relevant stakeholders; as well as the validation of the framework in a MOOC implementation on the theme of Quality of MOOCs.